Currently serving patients and healthcare providers across Nigeria, with expansion planned across Africa.
Currently serving patients and healthcare providers across Nigeria, with expansion planned across Africa.
Your privacy matters. This policy explains how we protect your data in line with the Nigeria Data Protection Regulation (NDPR).
MedReach Digital Health Innovation Ltd (“MedReach,” “we,” “our,” or “us”) provides healthcare access and care coordination services through the MedReach mobile application, website, and related services. This Privacy Policy explains what information we collect, how we collect it, how we use it, when we share it, how we retain and protect it, and the choices available to you.
By using MedReach, you acknowledge this Privacy Policy.
Account Information
Health and care information
Booking and service information
Payment and transaction information
MedReach does not store your full card number or full bank credentials when payments are processed by third-party payment providers.
Device and usage information
Support and communication information
We collect information:
We collect information to:
We do not sell your personal information.
We do not use or disclose health-related information collected in the medical or care context for advertising, marketing, or other use-based data mining. We use such information only as needed to provide, maintain, secure, and improve healthcare access, care coordination, platform operations, and other lawful purposes described in this policy.
We may share information only as reasonably necessary with:
When we share information with service providers or partners, we require them to protect it using reasonable and appropriate safeguards and to use it only for authorized purposes.
We may collect or use location information when needed to:
You can manage location permissions in your device settings, but some features may not function properly without location access.
We retain information for as long as reasonably necessary to:
Retention periods may vary depending on the type of information and applicable law.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure.
Depending on your location and applicable law, you may have rights to:
To make a request, contact us using the details below.
MedReach is not directed to children except where permitted by law and with involvement of a parent or guardian where required. If we learn that information was collected inappropriately from a child, we will take appropriate steps.
Your information may be processed in countries outside your location, subject to appropriate safeguards and applicable laws.
We may update this Privacy Policy from time to time. Updates will be reflected by the effective date.
MedReach Digital Health Innovation Ltd
Email: support@medreachapp.com
Support: https://medreachapp.com/support
Privacy: https://medreachapp.com/privacy